Read our client stories:
"Claris Coaching provides a refreshing and inspiring insight into the culture and character of an organisation and the individual. They initiate a unique way in which one seeks to understand the very heartbeat of a business and the ways in which the characters and talents of individuals can contribute to the thriving success of the core values. The company has been instrumental in encouraging a focus on the core culture and new thinking on relationships across the team. Claris Coaching get the very best out of your people by appealing to their characteristic traits – encouraging success and in turn moving the team dynamics forward."
– Darren Hayward, Redefinebdl Hotel Group
"We selected Claris Coaching as it is a company which operates with the same values we wanted to instil in our company – values which promote a sound and disciplined work ethic whilst maintaining an empathy for all those you work with. This was especially important in the hospitality industry. Tasneem has done a fantastic job in ensuring this culture has been set throughout our organisation through the high quality of her training and the processes she has put in place. Her work has resulted in a management team which is more proactive and aligned with the values of the company."
– Al-Karim Nathoo, 4C Hotel Group
Leadership and Management
Individual and Team Coaching
Business Growth Service
Claris Training and Coaching
Six Seconds Emotional Intelligence
"I recently completed the Birkman personality test, and I can vividly remember my thoughts as I went through the question – “What sort of questions are these?” “How will such basic questions identify my personality?” Nonetheless, I gave the test the benefit of the doubt, and completed the test, with a lot of introspection.
The Birkman Method identifies what one is usually like, what their strengths are, and how they react when their needs aren’t met, given different relationships between people, work, and one’s lifestyle in general. This includes, communication, emotional intelligence, decision making, dealing with change, etc.
I have been struggling the last couple of years – a personal trauma catapulted me into new territory. I’d reach a low, and think I had hit rock bottom, until the next day would arrive, and I’d find a new low. I literally watched myself spiraling out of control, aware, yet lost in these new found emotions and more importantly, my reactions – uncommon, unfamiliar.
Immediately after, Tasneem went through the results with me – I was blown away!
It was great to identify adjectives to what I’m usually like and my strengths in different areas are – learning new ones along the way. What blew me away was the 3rd category in the Birkman Method – What happens when your needs aren’t met. As Tasneem and I reflected on this category, I literally felt my soul wake up. I started understanding why I was responding and reacting the way I was, given the current sent of cards life had dealt me.
My moment of clarity was immediately met with anxiety. “What now? Will I permanently react in these ways in situations where my needs aren’t met?” That’s where my work with Tasneem begins."
"Tasneem played a major role in helping us change core behavior, build a new culture, and establish new performance and customer satisfaction criteria. She has brought us new tools and has helped countless employees (from managers to entry level service representative) improve their performance, their skills, and their toolkit. She has interfaced with and impacted people in operations, human resources, training, quality, and truly every aspect of our business. In short, she was a major force in helping us completely reinvent our company."
– Joseph Rando, Past Senior Vice President Asurion
"Tasneem is an excellent trainer with real people skills and tons of experience of management, especially in public bodies. Insightful coach and teacher, who knows how to listen."
– Barry Tomalin, Director of Cultural Training, International House London
"Since we signed a contract with Claris Coaching to provide customer services and management training for their employees, the customer service standards have gone higher than any of our competitors’ hotels. Claris Coaching designs training and coaching to suit the individual needs and integrates the company culture within the training."
– Asad Zaheeruddin, Comfort Inn London Victoria
"The benefit to Claris Coaching becomes abundantly clear when you start to use the tools that Claris Coaching provides. The Birkman assessment tool gives you great insight into your team members and this helps ensure that the difficult conversations you need to have with your team members, can happen in a constructive and useful way. It helps immensely that the company has a full feedback session with the team member eliminating any surprises in these situations. Claris Coaching has a refreshing and clear approach to coaching and developing team members and we are very much looking forward to the future with them as we set about developing a company culture."
– Steven Foster, Redefinebdl Hotel Group
"With increased responsibility comes the need for new skills and an expanded perspective of an organisation. Thanks to the coaching time and courses from Claris Coaching, I’ve managed to learn cross-functional skills in five key areas: strategy, marketing, operation, customer services and leadership. I’ve gained the tools and confidence needed to be a part of 4c Hotels Group."
– Kamila Borkowska, Comfort Inn London Westminster
"Claris Coaching suggested I take the Birkman test and perhaps some coaching. I was very skeptical but decided to give it a shot. I have moved leaps and bounds and never looked back. The test truly helped in identifying my strengths and positive ways of moving forward and a few sessions of coaching has helped me hugely. I know where I am headed, I can talk about my parents without tears, I accept my children are far and know the triggers that affect me and how to overcome them."
– Anonymous homemaker